1. Returns and Exchanges: We want you to be completely satisfied with your purchase from Shree Datta Foods. If, for any reason, you are not satisfied, we gladly accept returns and exchanges within 2 days from the date of purchase. Please read the following guidelines to ensure a smooth return process.
2. Eligibility for Returns:
- To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as received.
- Perishable and food items are not eligible for return.
3. Initiating a Return: To initiate a return or exchange, please contact our customer service team at Provide your order number, the reason for the return, and any relevant details. Our team will guide you through the process and provide instructions on returning the item.
4. Return Shipping: Customers are responsible for the cost of return shipping unless the return is due to a mistake on our part or a defective product. We recommend using a trackable shipping service to ensure that your return is received.
5. Refund Process: Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If the return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment. Please allow 2 days for the refund to appear in your account.
6. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, and we may request photos or additional information to assist in the resolution.
7. Non-Returnable Items: Certain items are non-returnable, including perishable goods, personalized items, and gift cards. We do not accept returns on these items unless they are damaged or defective.
8. Cancellation Policy: Once an order is placed, it cannot be canceled or modified. Please review your order carefully before completing the purchase.
9. Policy Updates: Shree Datta Foods reserves the right to update or modify this Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.
10. Contact Us: If you have any questions or concerns regarding our Return Policy, please feel free to contact our customer service team